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Log in to your Avis Preferred account below. You can also manage an existing booking using the link on the left, or call our Customer Services team on 0808 284 6666 (international: +44203 368 6982).
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Welcome to fee-free flexible bookings. Full cash refunds. No vouchers.
Tell us your pick-up location using the vehicle rental search form below.
Next, please provide your pick-up time and date
You can also provide your Avis Worldwide Discount number (AWD). Vans and scooters may also be reserved if these vehicles are available where you are.
At this time when the news is still dominated by Coronavirus, we wanted to let you know that we are vigilantly implementing enhanced protocols to help ensure your safety, as well as the flexibility of your rental bookings.
To help protect you and our employees we introduced the Avis Safety Pledge. This includes new rigorous cleaning standards of every vehicle between every rental. Extra attention is paid to the places people frequently touch, such as steering wheels and door handles.
We've introduced super-fast digital check in, meaning less time needs to be spent at one of our rental stations.
We've finessed our Avis Inclusive rental cover package, meaning no surprises when you're on the road.
And we've ripped up our legacy cancellation policies, meaning full cash refunds on all bookings that you have to cancel – no matter what the reason.
Arriving from overseas?
Customers are required to observe the Government Red, amber and green list rules for entering England, Scotland, Wales and Northern Ireland.
On arrival from an Amber list country and territory you must quarantine at home or in the place you are staying for a minimum of 10 days.
Read about quarantine and taking COVID-19 tests in England, how to isolate in Wales and guidance on travel in Scotland.
If you have also been in or through a country or territory on the red list in the 10 days before you arrive in the UK, you must follow the red list rules.
If you hire a vehicle on arrival from an Amber list country, you must drive it to your home or the place where you are staying for 10 days or up to 14 days in Wales. The vehicle must be rented for the duration of your quarantine and must not be returned to the rental station until the day after your period of quarantine ends. Some exclusions apply so please refer to the national Government websites.
We are not able to provide a rental vehicle to customers who have visited a red list country in the previous 10 days. Please follow the red list rules
You can find our FAQs on Coronavirus and car rental rules here.
Recent government measures may have led to us closing some of our rental stations. In the unlikely event a rental station closes during your booking, you will be contacted by the team to make suitable arrangements.
An update on our UK rental stations
Yes. Should you need to cancel a booking, your refund will be processed in full immediately and should reach your account within 5 working days.
Our flexible cancellation policy breaks down like this: